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Terms of Use

Last Updated: November 2, 2024

This document (“Terms of Use” or “Terms”) outlines the rules and conditions for accessing and using the website located at https://useblocks.io (hereinafter referred to as the “Website”) and all associated Services provided by the Website. By accessing the Website or using any of its Services, you acknowledge that you have read, understood, and agreed to comply with these Terms.

1. Definitions

  • Account: a registered profile created by a User to access the Services provided by the Website.
  • AI-Generated Content: content created through the artificial intelligence features offered by the Website.
  • Blocks Templates: pre-designed email templates created by the Blocks team, which Users can utilize and customize.
  • Services: refers to all features, functions, content, and applications provided by the Website, including but not limited to email template creation and customization, AI functionality, and email testing.
  • User: any person who accesses or uses the Website and its Services in accordance with these Terms.
  • User Content: any text, images, or other materials submitted or created by Users of the Website.
  • We: creators and legal owners of the Website and Services.
  • Website: an online resource located at https://useblocks.io, which provides Users with access to the Services.

2. Acceptance of Terms

2.1. By using the Website and its Services, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, please refrain from accessing or using the Website and its Services. 

2.2. We reserve the right to update or modify these Terms at any time without prior notice. Changes to the Terms will be indicated by an updated date at the top of this document. It is the responsibility of Users to review these Terms periodically. Continued use of the Website and Services constitutes acceptance of any changes to these Terms.

3. Use of Services

3.1. The Website and its Services are intended for Users who are at least 18 years old. By creating an Account or using the Services, you confirm that you meet this age requirement. We do not knowingly collect information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at support@useblocks.io.

3.2. Users may access the Website and use the Services to create, edit, test, import, and export email templates. 

3.3. By accessing the Services, you agree to:

  • Use the Services only for lawful purposes and in accordance with these Terms.
  • Avoid engaging in any activity that disrupts or interferes with the Website’s operation.
  • Not attempt to gain unauthorized access to any portion of the Website or its Services.

3.4. Users may not:

  • Upload, share, or distribute any User Content that is harmful, offensive, defamatory, or infringes on the rights of individuals, groups of people, institutions, legal and other entities.
  • Use the Website and Services for any illegal or unauthorized purposes, including but not limited to violating local, state, national, or international laws.
  • Engage in unauthorized access or attempts to disrupt the Website’s functionality.

3.5. Users are responsible for ensuring that their User Content complies with our Terms and all applicable local laws and regulations in their jurisdiction. We do not pre-screen User Content but reserve the right to remove or edit any content that violates these Terms or applicable laws.

3.6. In case the User violates the Terms or uses the Website and Services for any prohibited activities, We reserve the right to suspend or terminate the User’s access to the platform, with or without notice. Upon termination, the right to use the Website and Services will cease immediately.

4. User Accounts

4.1. Users must create an Account to access the Services provided by the Website. Users can create an Account either by entering and confirming a valid email address or by accessing the Website using the existing Google profile.

4.2. Please note that Users hold full responsibility for maintaining the confidentiality of their Account credentials. We use industry-standard security measures to protect User data from unauthorized access or breaches. However, We recommend Users take steps to protect their own data, such as using strong passwords and changing them regularly.

4.3. In case of any unauthorized use or breach of security, the User agrees to notify the Website support team immediately. We are not liable for any loss or damage arising from the Account breach.

5. User Content and Intellectual Property

5.1. Any User Content uploaded or created when using the Services is stored on the Website servers and is accessible only to the User who uploaded or created such content unless the User shares the User Content with others. Users retain ownership of any User Content they upload or create on the Website using the Services. 

5.2. Users are solely responsible for the User Content they create, upload, and share. We do not endorse any User Content and disclaim all liability related to it.

5.3. The Website’s intellectual property (IP) includes but is not limited to its logos, branding, source code, and software. Unauthorized reproduction, modification (including reverse engineering), or distribution of this content, either in part or in full, is strictly prohibited and is subject to legal action.

5.4. Users may use Blocks Templates and any AI-Generated Content created using the Website Services for personal or commercial projects but may not resell, redistribute, or claim ownership of Blocks Templates.

6. Payment and Subscription Terms

6.1. Basic Services of the Website are provided free of charge. Certain features of the Website require payment billed either on a monthly or yearly basis. Website offers different paid plans that can be selected on the Pricing page: https://useblocks.io/pricing/ 

6.2. By choosing a paid plan, the User agrees to fully and timely pay all applicable fees as outlined on the Website. Payments are billed in advance and are non-refundable, except as specified in our Refund Policy.

6.3. Users may cancel their paid subscription at any time via the Account settings or by contacting the Website support. Cancellations will take effect at the end of the current billing cycle. After the paid subscription is canceled, the User will not be charged for subsequent periods.

7. Refund Policy 

7.1. Refunds may be issued to Users under specific circumstances.

7.2. If a User encounters technical issues related to billing, such as being charged twice (double payment) or experiencing billing inaccuracies, We will process a refund for the incorrect charges. Proof of the error, such as payment receipts or transaction records, must be provided to facilitate the review.

7.3. Refund requests must be submitted within 14 days of the initial purchase and are subject to our review and approval. Please contact support@useblocks.io for assistance with refund requests.

8. Privacy Policy

8.1. Privacy Policy explains how We handle the personal information of Users. By using the Website and Services, Users consent to our data collection and usage practices. Please review the Privacy Policy to understand your rights and how We handle your data: https://useblocks.io/privacy-policy/ 

9. Disclaimers and Limitation of Liability

9.1. The Services are offered “as is”. The User assumes full responsibility for using them. Except as specifically outlined in these Terms, We do not extend any promises, conditions, or commitments, whether stated outright or implied. 

9.2. We aim to keep the Website and Services operational at all times. However, We may need to temporarily suspend access for maintenance, updates, or unforeseen technical issues. We are not liable for any interruptions or downtime but will strive to minimize disruptions.

9.3. We are not responsible for any failure to perform or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorist attacks, riots, strikes, pandemics, or government emergencies.

9.4. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website and Services. This absence of warranties covers but is not limited to merchantability, outcomes derived from usage, and suitability for a particular purpose. To the maximum extent permitted by law, these implied assurances are explicitly disclaimed and excluded from these Terms.

10. Jurisdiction and Governing Law

10.1. These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York. Any disputes arising from these Terms or the use of the Website and Services shall be resolved by means of negotiations between parties, unless both parties agree to an alternative dispute resolution method in writing.