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How to build, edit and export emails in Blocks. If something here does not cover your case, write to our support team or ask in the chat inside the app.

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AI Assistant

Our AI assistant is based on the technology of neural networks and provides various features that will help you improve your email creation process and make…

Account settings

In the Account settings you can change your first and last name, the Interface theme, manage the Newsletter subscription, toggle Autosave in the editor,…

AI Email Generator

Blocks allows to completely generate an email with the help of AI, including content, layout, and images. To generate an email with the help of AI, you need…

Blocks 101

Blocks are ready-made reusable parts of emails. Usually they require some tuning for every new email. To enter this section, click the “Blocks” button on the…

Blocks account interface

After signing in you will get into your workspace. Your starting pricing plan is Free. You can find the Help, What’s new, and Account sections in the bottom…

Blocks editor

Blocks provides you with a convenient way to edit blocks. Text editor Click on any text in the blocks to edit it. After you click on the text a pannel on the…

Change password

Step-by-step guide To change your password you need to: Video guide

Breadcrumbs

The structure of each email obeys a certain type of hierarchy: it is divided into groups of blocks, which contain columns with elements. The system of so…

Copying and deleting emails

Copying emails To copy your email click thebutton, then choose the Clone function, the duplicate will be saved in the current project.You can also Clone the…

Data storage & corporate usage

Question: Can I use my own data storage? Question: How can I book a demo call? Question: How long are images stored on the server? Question: Can several…

Delete account

If you want to delete your Blocks account, send an email about it to this email: support@useblocks.io. Note: send your request from the same email you used to…

Email editor

Emails in Blocks consist of blocks and elements. You can rearrange, clone, and delete all the elements. Blocks can also be saved for further use. In the menu…

FAQ for the email editor

Question: I’ve no experience in HTML coding and design. Can I build an entire email? Question: Can I send an email campaign directly from Blocks? Question:…

Exporting emails

After you did all the changes needed you can export your email in the format you need. Click the Export button, then choose the required format (HTML, ZIP,…

How to add UTM tags to your email

UTM tags are special tags that you add to the URL (link) of your email campaign to collect data about the traffic sources. To add UTM tags to your email in…

How to create an account in Blocks

To create an account in Blocks follow this link https://app.useblocks.io/auth?signup. You can use your Google account or email to sign up. You can also click…

How to create a project

There are two ways to create a project. The first way. Click the Create a project button at the start screen. Enter your project title and click the Create…

How to create new blocks

There are several ways to create new blocks. 1. You can use a library of pre-made blocks from the blocks menu and adjust them according to your needs; 2. You…

How to use blocks

Ready-made blocks can be convenient to use when building emails or modular templates. All blocks are stored in the Blocks page. You can search for the…

Importing emails

Upload a ready-made email template and continue working on it in our service. You can upload the source files in HTML, EML, and ZIP formats. Go to your…

Locking emails

You can Lock your email to block all the changes from other Members of your project. Click the button, then choose the Lock function from the dropdown list.…

How to use our service

Question: How do I get started with Blocks? Question: How can I book a demo call? Question: Do I have to know HTML to create or edit email templates?…

Invite users to your project

You can invite other users to your project. You can enter the user’s email in the field in the upper right corner and click the Add a member button in the…

Merge tags

Merge tags are elements of a text or an image that automatically change depending on the email delivery conditions. For example, they can be used to create a…

Other questions

Question: How can I report a bug? Question: What is the difference between the Free and Paid versions? Question: What payment methods do you offer? Question:…

Project settings

To access the project settings move your cursor to the Project name in the upper left corner. You can change the project name and FTP settings in the pop-up…

Project workspace

Search by title Enter an email title or a keyword in the search field and it will give you the matching results. Grouping You can choose between the cards or…

Roles and their rights

You can view and invite the new members in the Members tab. The project members can view and/or edit the emails and templates. To invite a member to your…

Version history

Version history is the journal of the changes in the code of the email. It starts after the second change in the email. To see the saved versions click the…

What is a project

Project is a workspace for your company or website that you can use to create, edit, and store your emails. In your Project, you can set font styles and…

What are blocks?

Blocks are horizontal parts of emails nearly ready to be reused. Sometimes they may require some editing here and there for a new email. You can use a set of…