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Other questions

Question: How can I report a bug?

Answer

Contact us at support@useblocks.io or via the live chat on our website. We strive to make our service perfect!


Question: What is the difference between the Free and Paid versions?

Answer

With the Free version, you can try Blocks and see if our service works for you. If you want to continue using Blocks on a regular basis, you should think of switching to the Paid version.


Question: What payment methods do you offer?

Answer

You can use any major credit card and update your payment details at any time.


Question: Can I add GIFs?

Answer

You can use GIFs both as foreground and background elements. Just a heads-up: Outlook doesn’t support GIFs and shows only the first frame.


Question: Can I build an AMP email with Blocks?

Answer

You can’t build an AMP email with Blocks yet, but you can edit AMP elements.


Question: Can I use your platform offline?

Answer

No, as Blocks is a web service. Internet connection is required to get access to your data stored on servers.


Question: Are designs mobile-friendly?

Answer

Yes, the templates are adaptive and mobile-friendly.


Question: Is there a SaaS plugin?

Answer

Yes, Blocks has both. The web service (SaaS) is where you build emails in your browser; its plans — Free, Personal, Advanced and Pro — are on the pricing page. The plugin embeds the same editor in your own product; its plans, Lite SDK and Standard SDK, are on the plugin page.